You’ve made the investment to migrate to a Hosted PBX or UCaaS solution but the results aren’t what you expected? The promise of increased employee production and collaboration has fallen short, and the cloud migration may actually be giving you a cloud migraine.
The way we work has changed. Employees are no longer sitting behind a desk from 9am to 5pm – they are mobile. They are using multiple channels such as text, voice, email and video to communicate with each other and with customers. So your investment in cloud communications to improve productivity makes sense, but only if it works as you expected.